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help me

It reconstructed this thing quite well, but then this suddenly appeared. The liquid looks fine.

微信图片_20261110161207_564_6

2 replies

  • LP
    Lila Peterson @Lila Peterson · 2 days ago

    The vial should be sealed, if there is any residue, it may be contaminated.

  • EM
    Emily_Johnson @Emily_Johnson · 2 days ago

    If there is a gray residue in the bottle, you should discard it. You could try shaking the bottle to see if the residue can be removed, but even if it comes off, I still wouldn’t recommend using the product. Hopefully, you can get a refund from your supplier.😢

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